Shipping policy

HOW MUCH IS SHIPPING?

We offer Expedited Shipping at a flat rate of $15.99 or Standard Shipping of $4.99 per order. If the total amount of your order exceeds $49, the shipping will be free.

CAN I STILL CHANGE OR CANCEL MY ORDER?

If you need to make any changes to your order, please contact us at before 3pm PST.  We will not be able to make any changes beyond that period.

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched

If you do not receive one, please email
All orders require a signature on delivery, make sure your supplied address is attended during business hours

WHICH COURIER DO YOU USE?

ttelephant.site uses FEDEX, USPS ,DHL

IS SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of goods.  Please make sure you or someone is available to receive the package.

All delivery times are estimated and subject to the courier being able to deliver. Weather and unforeseen events may also cause a small delay.
Delivery time：2-7 days，shipping time：7-15days